Terms and Conditions
1. Introductory provisions
1.1. Identification of the Company: Industrial IT s.r.o., with registered office at Masarykova 413/34, 602 00 Brno, Czech Republic, ID No.: 29217865, VAT No.: CZ29217865, registered in the Commercial Register maintained by the Regional Court in Brno under file No. C 66497.
1.2. Contact details:
1.2.1. CEO: Josef Voda, e-mail: j.voda@i-it.cz
1.2.2. Invoicing: Vendula Šimečková, e-mail: v.simeckova@i-it.cz, tel.: +420 604 244 028
1.3. Scope of business: The company specializes in customized software development, IT management and IoT solution creation.
2. Definition of terms
2.1. Customer: A natural or legal person who enters into a contract with Industrial IT s.r.o. for the provision of services or products.
2.2. Contract: A contract between a company and a customer for the provision of services or products.
2.3. Software: Custom software developed by the company based on customer requirements.
2.4. Hardware: Technical equipment sold by the company, including IoT devices.
3. Conclusion of the contract
3.1. Order: The Customer orders services or products by means of a written order sent by email or via a web form on the Company's website.
3.2. Order Confirmation: The contract is concluded at the moment of written confirmation of the order by the company.
4. Subject of the contract
4.1. Specification of services and products: The Company undertakes to provide the Customer with the services and products to the extent and quality specified in the contract or order.
4.2. License Agreement: The Company grants the Customer a non-exclusive license to use the Software under the terms of the Agreement.
5. Price and payment terms
5.1. Price: The price for services and products is set out in the contract or in the company's price list in force at the time the contract is concluded.
5.2. Payment terms: The customer is obliged to pay the price on the basis of an invoice issued by the company with a due date of 14 days from the date of issue.
5.3. Default penalties: In the event of delay in payment, the customer is obliged to pay the company interest on late payment at the rate of 0.1% of the amount due for each day of delay.
6. Delivery terms
6.1. Delivery dates: Dates for delivery of services and products are set out in the contract or will be agreed in writing between the parties.
6.2 Place of delivery: The place of delivery will be specified in the contract or order.
6.3 Transfer of risk of damage: The risk of damage to the products passes to the customer at the moment of handing them over to the customer or the carrier.
7. Installation and commissioning
7.1. Installation Conditions: If the Services include the installation of the Products, the Customer shall provide the necessary conditions for the installation.
7.2. Responsibility for installation: The company is responsible for the correct execution of the installation in accordance with the contract.
8. Warranty and Claims
8.1. Warranty Period: The Company warrants custom software for a period of 6 months from the date of delivery unless otherwise stated in the contract. The Company warrants the hardware for a period of 12 months from the date of delivery unless otherwise stated in the contract.
8.2. Claims: The Customer is obliged to report defects in products or services without undue delay after their discovery.
8.3. Handling of Claims: The Company undertakes to settle the complaint within 30 days of its receipt.
9. Liability for damages
9.1. Scope of Liability: The Company shall be liable for damages caused by the breach of its obligations under the contract up to the amount of actual damages, but not more than the price of the services or products provided.
The Terms and Conditions are valid from January 1, 2024.